FAQ
- 01
We grow seasonal vegetables using traditional, spray-free, and organic methods.
- 02
Our produce is grown in an open-field in Riverhead, Auckland.
- 03
Deliveries take place every Wednesday (including public holidays). All orders are collected by midnight on Monday to ensure timely processing.Â
Please note: Delivery times are not scheduled, but we'll ensure your order arrives within our designated delivery window.
- 04
We offer delivery services in Auckland. Delivery charges will be calculated at checkout.
- 05
Absolutely! Please note during checkout if you'd like to return or donate your box. Simply leave it outside your front door for easy collection.
- 06
If you encounter any problems with your order, please don't hesitate to reach out. Contact us at info@macasgreenfam.co.nz or via website chat within 24 hours, including photos of damaged items and your packing slip. We're committed to resolving issues promptly and efficiently.
- 07
Apply your promo code at checkout: enter code, click 'Apply', and view your updated total.
- 08
Request your GST invoice by emailing info@macasgreenfam.co.nz or using our website's chat feature.
- 09
For your convenience, we offer a range of payment options, including credit and debit cards, as well as Afterpay.